How and When I pay.

Payment may be made exclusively by credit card, and only after the procedure of registration has been carried out. By filling in the registration section on our site you authorize Fabriano Boutique S.r.l. to use your credit card details, or those of a substitute credit card given, to debit your account of the total amount of your on-line purchase in favour of Fabriano Boutique S.r.l. The registration procedure goes through a protected direct link to the banking institute Istituto Bancario Banca Sella S. p A. who own and manage the payment on-line service, to which Fabriano Boutique S.r.l. has no access.
Please bear in mind that you will be charged for your purchases and relative shipment costs only after our confirmation of your order.

If some items are not avalaible.

Although we make every effort to supply the products indicated in the Order Confirmation, it may happen that we cannot supply them. In this case, we will endeavour to contact you to inform you of this and propose alternative products that you might buy. In the case that you do not wish to accept our proposals, we will cancel your order for the articles that we cannot supply and the amount relative to them will not be deducted from your account.

Shipment cost.

Should the Product be Unsatisfactory

If, for whatever reason, the client is unsatisfied by the purchase made, he/she has the right to withdraw from the stipulated contract, with no penalty and without specifying the reason, within ten working days of receipt of the merchandise. Desire to withdraw should be made known in the terms indicated above through registered letter with a proof of receipt - specifying all the sales data: sender, invoice number, order number – to be sent to the following address:

Fabriano Boutique S.r.l.
Viale P. Miliani 31/33
60044 Fabriano (An)

Alternatively, a telegram or fax may be sent within the same time limit, which must be followed, within 48 hours, by the registered letter with proof of receipt to confirm the intent of withdrawal.
Still within ten working days, Fabriano Boutique S.r.l. must receive all the goods purchased, whole, in their original packaging and complete with any eventual manuals, with nothing missing. These may be sent with the above registered letter.
Costs of returning merchandise are the responsibility of the client and will not be reimbursed by Fabriano Boutique S.r.l. should the goods be lost or damaged. The following details must be clearly written on the parcel: “Object: withdrawal, order number, invoice number sender”.
Once the merchandise has been received, Fabriano Boutique S.r.l. will issue a credit note for the amount. Should the client decide not to make an alternative purchase within thirty days, the money will be reimbursed.
There is no right of withdrawal if a purchase is made for reasons inherent to the client’s working activity and if a fiscal invoice has been issued by the supplier.
The right of withdrawal is also denied in the case of goods that have been made to measure or personalised, or goods which, by their nature, cannot be returned or risk rapid deterioration or alteration.